My name is Logan Jaeren. My user experience design services are flexible to accommodate a variety of business challenges. Every client has unique business and customer needs, so I approach each new challenge with an open mind and a desire to uncover the most effective set of services that will produce solutions. Whether the solution calls for a rigorous user-centered design process, or a quick turn around, I can handle each new challenge with the flexibility and drive required to help my clients succeed.
More details about Services

July, 2009

I completed a two month contract with Microsoft where I produced a tactical design strategy to completely transform the user experience of the Microsoft Partner Program Portal to dramatically improve customer satisfaction. I conducted an extensive site audit and delivered a new information architecture, information design and page design templates. I was an advisor to the content management team, providing recommendations to improve content relevancy and discoverability that reduces site maintenance costs, increases SEO and simplifies the navigation structure to deliver an overall improvement in the user experience.

March, 2009

I completed some exciting projects for Expedia in 2008-2009, including designing a Web 2.0 solution to message real-time savings data that promotes saving money on every travel booking, redesigning the Disneyland^® Resort microsite, redesigning the cruise portion of the Expedia site and designing a solution to allow customers to shop for multiple travel products (flight, hotel, car and activities) across multiple sessions.